Terms & Conditions

These are the terms and conditions on which we do business for goods ordered through this website. They are intended to be fair to both the customer and layout our role as a supplier of quality gifts and personal products. They do not affect the consumer’s statutory rights. They are designed to set out clearly our responsibilities and our customers rights.

By choosing to purchase from us the customer agrees to be bound by these terms and conditions as well as by our returns policy. These are the sole terms and conditions upon which we agree to contract with the customer and no alteration of these terms and conditions shall be valid.

A contract is formed between us when (and not before) we deliver a customer order. The order will not be accepted until we receive payment.

Images, illustrations and all other information contained on this website, catalogues and other advertising matter shall not be deemed to form part of the contract, they are for general information and guidance only.

All transactions are processed in the Euro currency, consumers must be over 18 to purchase from this site.

Any errors regarding website based information, quotation, price list, acceptance of offer, invoice or other documentation or information issued by us shall be subject to correction without any liability on our part.

Images for illustration purposes only. Subject to availability

Customers must ensure they check their order carefully before submitting it for payment. Orders may only be cancelled by phone before they have been dispatched. Orders without contact details may not be dispatched – these orders will be held until we receive full delivery information including contact number. Usually everything displayed on our site as in stock is present in our warehouse and available for immediate dispatch. If any ordered goods are not readily available to us, we reserve the right to withdraw our acceptance of your order for such goods. We will refund in full any payment the customer has made for such goods. To avoid any doubt other goods ordered by the customer will be dispatched in the normal way. In the unlikely case of this happening we undertake to notify the customer at the earliest opportunity. The customer should notify us if they do not receive their order when expected. We will ensure it gets delivered as soon as possible. Upon delivery, it is the customer’s responsibility to check the contents of their order and inform us of any discrepancies at the earliest.

We warrant that, upon receipt of goods, the ordered goods will correspond with the written description on this website, will be free from defects in materials and workmanship and will be of merchantable quality (as set out in Sale and Supply of Goods Act 1980). There may, however, be minor variations between the goods as shown or described on our website and those dispatched to you (the goods dispatched will always be of a comparable or superior quality).

 

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